Efforts
Commitment to quality
We, Seiki Corporation place customer satisfaction above anything else and strive for upgrading our products and services.
Quality Policy
1. Fundamental Principle
1） We contribute to the society as a company by continuously providing the customer with those products and services that offer a high level of customer satisfaction.2） As a comprehensive manufacturer of resource-saving systems for plastics and rubber, we aim to become a leading company of runner-less molding technology in the world.
2. Fundamental Policy
1） Increase customer satisfactionBased on our philosophy of "Making the impossible possible" we aim to become a hot runner manufacturer that delights the customer by designing, developing, manufacturing, selling, and providing products and services from the customer's perspective.
2） Comply with laws, contracts, and rules
We comply with the applicable laws and regulations, contracts, and company internal rules and conduct periodic evaluations of compliance.
3） Promote continuous improvement
We regularly review the effectiveness of our quality management system and promote continuous improvement.
Established: June 24, 2019
Revised: December 1, 2023
SEIKI CORPORATION
President
Yoshihiro Honda
Our Product Warranty
Every Seiki product supplied from our factory has been manufactured according the strictest quality control processes and has passed stringent inspection before being delivered to you. We are confident that each customer will be fully satisfied with our products. If any of our products should malfunction under normal use by our customers, and within the terms of our standard warranty as shown below, we will provide replacement or repair of that product without charge.
Warranty Period Definitions
| Name of Product | Conditions of Warranty | |
|---|---|---|
| Probe | VALVE SYSTEM | For electrical defects, up to 1 year or (*1) 1 million shots, whichever comes first, starting from the date of delivery to the customer (to delivery address specified by the customer). |
| SPEAR SYSTEM | ||
| Manifold | ||
| Controller | Up to 1 year, starting from the date of delivery to the customer (to delivery address specified by the customer). | |
| Hothalf | For electrical defects and for material leakage, up to 1 year or (*1) 1 million shots, whichever comes first, starting from the date of delivery to the customer (to delivery address specified by the customer). | |
*1: The number of shots will be based on the count reported by the customer.
- The Warranty will not apply if any of the following apply:
- The customer has failed to provide the proper environment for the operation and storage of the product, as prescribed by Seiki in the usage manuals (such as "Mold Design Guide," "Instruction Manual"), or if the customer has made modifications to the product.
- Wear items such as O-rings (metal, etc.) oil bushings, backup rings, tip bushings, fuses, connector pins, louver filters.
- Products that have exceeded the warranty period
- Defects resulting from disaster such as fire, earthquake, lightning, storm, flood, or external factors such as electrical supply irregularities.
- Upon inspection of the product by Seiki, if the cause of defect is determined to be clearly due to inappropriate use of the product by the customer.
- The original function of the product has been impaired due to the use of resin emitting metal corrosive gas
- Other
- If molding reinforced material, please consult a Seiki sales representative. Our product line includes products suitable for abrasive resins.
Commitment to environmental issues
We, Seiki Corporation, as a part of global citizens, intensely work on environmental load reduction and life’s diversity conservation activities with combined efforts.
Environment Policy
Fundamental principle
We, Seiki Corporation, are committed to engaging in global environment conservation activities by manufacturing and distributing runnerless equipment for plastic and rubber molding, namely the best energy-saving and resource-saving systems. We regard the environmental management as our top-priority issue, and we hereby declare the Environment Policy which we will be reviewing whenever necessary for the sake of continuous improvement.
Environment Policy
- We will establish Environmental Management System based on ISO14001 and promote relevant environmental management activities.
- We will observe environmental laws and regulations, and environmental agreements on which we have agreed.
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From a viewpoint of resource conservation and environmental load reduction, we set up our high-priority management matters as following.
1） We promote reduction in the amount of waste material and increase in the use of reusable resource.
2） While we promote saving of resource and saving of energy of our own, we also help our customers save their resource and energy and reduce waste material by taking advantage of using our products.
3） We protect and prevent from pollutant emission and environmental disturbances. - We aim for living in harmony with our community through active participation in related area activities.
- To surely implement this Environment Policy, each and all departments of the company set out objective and target, and review them on a regular schedule.
- We call all our employees’ attention to this Environment Policy by conducting relevant education, exercises, awareness campaigns. And we disclose it openly to outside the company as well.
June 21, 2019
SEIKI CORPORATION President
Yoshihiro Honda
Scope of activity
Design, development, manufacturing (including repair and maintenance), and sales of Runnerless Systems for injection molding